Privacy Policy

1. Acceptance of Privacy Policy

Welcome to Volta Corp (“Volta Corp” “we” or “us”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.

By accessing or using Volta Corp, Volta.health , the Volta website, the Volta App by Volta Corp mobile application (the “App”), and various related websites and services (collectively, the “Volta Corp Services”), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the Volta Corp Services and/or submitting or collecting any personal data via the Volta Corp Services, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to, access, browse, or use the Volta Corp Services. 

Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), the Virginia Consumer Data Protection Act of 2021, the Colorado Privacy Act of 2021, and the Utah Consumer Privacy Act of 2022, the Connecticut Personal Data Privacy and Online Monitoring Act, the EU General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), and the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”). 

2. Information We Collect

2.1 Personal Information We Collect Directly from You

We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:

(1) individual information (such as your e-mail address, phone number, health insurance information, and health records);

(2) company information (such as your company’s address); 

(3) information pulled from your accounts on third-party platforms to which you grant us access; and

(4) other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and personal information in messages you send to us.

We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent.  

2.2 Health Information Privacy Practices    

The Volta Corp Services may aggregate your health history when you authorize access to your accounts with medical-records access providers including but not limited to MyChart®, Cerner™, Titanium HER™, Point and Click™, etc. Those providers may be required under the Health Insurance Portability and Accountability Act (“HIPAA”) to provide their users with a HIPAA Notice of Privacy Practices that describes their privacy practices regarding health and medical information. Please contact your medical-records access provider for a copy of its HIPAA Notice of Privacy Practices. 

With your consent, Volta Corp may share health information with your educational institution, which may become part of your education and health records. Disclosures of education records by schools is covered by the Family Educational Rights and Privacy Act (FERPA). Please contact your educational institution for a copy of its FERPA and privacy policies.

2.3 Information We Automatically Collect When You Use Our Site

In order to access and use certain areas or features of the Volta Corp Services, you consent to our collection and use of certain information about your use of the Volta Corp Services through the use of tracking technologies or by other passive means. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Volta Corp Services, search engines used, the internet protocol (IP) address used, the length of time spent on the Volta Corp Services, the pages you looked at on the Volta Corp Services, other webpages you visited before and after visiting the Volta Corp Services, the type of device and/or internet browser you have, the frequency of your visits to the Volta Corp Services, and other relevant statistics (collectively “Traffic Data”).

3. How We Collect Information

We collect information (including personal information and Traffic Data) when you use and interact with the Volta Corp Services, and in some cases from third-party sources. Such means of collection include:

• When you access, use, or contact us through the Volta Corp Services.

• When you voluntarily provide information through the Volta Corp Services.

• If you use a location-enabled browser, we may receive information about your location and device.

• Through Cookies, Web Beacons, analytics services, and other tracking technologies (collectively, “Tracking Tools”).

4. Tracking Tools, Behavioral Advertising, and Opt Out Options

4.1. Tracking Tools

We may use tools outlined below in order to provide the Volta Corp Services, advertise to, and better understand users.

• Cookies: “Cookies” are small computer files transferred to your device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Volta Corp Services. We use Cookies to: (i) improve and tailor the Volta Corp Services, (ii) customize advertisements, (iii) measure performance, (iv) store authentication so re-entering credentials is not required, (v) customize user experiences, and for (vi) analytics and fraud prevention. For more information on Cookies, including how to control your Cookie settings and preferences, visit http://www.allaboutCookies.org. You can also manage Cookies in your web browser (for example, Edge, Explorer, Chrome, Safari). If you choose to change your settings, you may find that certain functions or features of the Volta Corp Services will not work as intended. The follow details the types of Cookies we use and why we use them:
  
  

  • Absolutely necessary Cookies. These Cookies are essential to enable you to move around a website and use its features. Without these Cookies, services you have asked for, like adding items to an online order, cannot be provided.

    
    

  • Performance Cookies. These Cookies collect information about how you use the Volta Corp Services. Information collected includes, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These Cookies do not collect information that personally identifies you and only collect aggregated and anonymous information. Performance Cookies are used to improve the user-friendliness of a website and enhance your experience.

    
    

  • Functionality Cookies. These Cookies allow the Volta Corp Services to remember choices you make (such as your username, language preference, or the area or region you are in) and provide enhanced, more personal features. These Cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of the Volta Corp Services. The information these Cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

    
    

• Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect information about the use of the Volta Corp Services. The information collected by Web Beacons allows us to analyze how many people are using the Volta Corp Services, using selected publishers’ websites, or opening emails, and for what purpose.

  
  

• Web Service Analytics:  We may use third-party analytics services in connection with the Volta Corp Services, including, for example, to register mouse clicks, mouse movements, scrolling activity and text typed into the Volta Corp Services. We use the information collected from these services to help make the Volta Corp Services easier to use and as otherwise set forth in Section 5 (How We Use Your Information). These analytics services generally do not collect personal information unless you voluntarily provide it.

• Mobile Device Identifiers:  As with other Tracking Tools, mobile device identifiers help Volta Corp learn more about our users’ demographics and Internet behaviors in order to personalize and improve the Volta Corp Services. Mobile device identifiers are data stored on mobile devices that may track activities occurring on and through it, as well as the applications installed on it.  Mobile device identifiers enable collection of personal information (such as media access control, address, and location) and Traffic Data.

4.2. Behavioral Advertising

We may use a type of advertising commonly known as interest-based or online behavioral advertising.  This means that some of our partners use Tracking Tools to collect information about a user’s online activities to display Volta Corp ads to the user based on the user’s interests (“Behavioral Advertising”). Our partners may include third-party advertisers and other third-party service providers, and such partners may collect information when you use the Volta Corp Services, such as IP address, mobile device ID, operating system, and demographic information. These Tracking Tools help Volta Corp learn more about our users’ demographics and Internet behaviors.

4.3. Options for Opting out of Cookies and Mobile Device Identifiers

If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time by contacting us at support@volta.health. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the Volta Corp Services.

You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept Volta Corp's Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Volta Corp Services.

• You may opt out of receiving certain Cookies by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) opt out page, or by installing the DAA’s AppChoices app (for iOS; for Android) on your mobile device. When you use these opt-out features, an “opt-out” Cookie will be placed on your device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete Cookies on your device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit http://www.applicationprivacy.org/expressing-your-behavioral-advertising-choices-on-a-mobile-device. You will need to opt out of each browser and device for which you desire to apply these opt-out features.

  
  

• Even after opting out of Behavioral Advertising, you may still see Volta Corp advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Volta Corp is no longer using Tracking Tools. Volta Corp still may collect information about your use of the Volta Corp Services even after you have opted out of Behavioral Advertising and may still serve advertisements to you via the Volta Corp Services based on information it collects through the Volta Corp Services.

This Privacy Policy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue to track your activities online even after you have left the Volta Corp Services.

4.4.  “Do Not Track” (DNT) and Universal Opt-Out Preference Signals

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including Volta Corp, do not proactively respond to DNT signals.  For more information about DNT signals, visit http://allaboutdnt.com.

New standards are being developed for a Universal Opt-Out Mechanism, such as the Global Privacy Control (GPC), which allow users with GPC-enabled browsers and devices to send a signal that will communicate the user’s request to opt-out of sales of their personal information and to opt-out of certain sharing of their personal information. The CPRA and other laws allow for the acceptance of Opt-Out Preference Signals such as the GPC, as an option for users to transmit an Opt-Out of selling/sharing personal information. If we detect and recognize such a signal from your device or browser, we will honor it.

5. How We Use Your Information

We do not engage in automated decision making. We may use information (including information that has been de-identified and/or aggregated) to better understand who uses the Volta Corp Services and how we can deliver a better user experience. We use information, including personal information, to provide the Volta Corp Services and to help improve the Volta Corp Services, to develop new services, and to advertise our services. Specifically, such use may include:

• Providing you with the products, services, and information you request.

• Corresponding with you.

• Providing, maintaining, administering, or expanding the Volta Corp Services, performing business analyses, and for other internal purposes.

• Combining information received from third parties with information that we have from or about you and using the combined information for any of the purposes described in this Privacy Policy.

• Showing you advertisements, including interest-based or online behavioral advertising.

• Fulfilling our legal obligations, such as preventing, detecting, and investigating security incidents, fraud, and potentially illegal or prohibited activities. 

• Enforcing our Privacy Policy and other agreements.

By providing your e-mail and/or phone number and checking a box, clicking the “complete” button, or some other affirmative act, you are consenting to receive e-mails and/or calls and text messages, including live, prerecorded, and/or automated calls and messages, to that email or phone number. After signing up, you will receive a confirmation e-mail or a text message from Volta Corp on your mobile number. This agreement is not entered into as a term or requirement of any purchase or promotion. Normal message and data rates may apply. Message frequency may vary. Neither we nor the participating carriers guarantee that messages will be delivered.  We may discontinue these programs at any time without notice.

6. How We Share Your Information

In certain circumstances, and in order to perform the Volta Corp Services, we may share certain information about you as described in this section:

• With your consent, we may disclose or grant access to your personal information to your educational institution.

• We may share your personal information with our partners to customize or display our advertising.

• We may share your personal information and/or Traffic Data with our partners who perform operational services for us (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics, or ad serving).

• With your consent, we do sell your personal information to third parties. 

• We may share your personal information and/or Traffic Data with our partners to analyze device activities and generate targeted advertisements. 

• We may transfer your personal information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of Volta Corp (whether in whole or in part). We will make reasonable efforts to notify you before your information becomes subject to different privacy practices.

• We also may need to disclose your personal information or any other information we collect about you if we determine in good faith that such disclosure is needed to: (1) comply with or fulfill our obligations under applicable law; (2) protect the rights, property or safety of you, Volta Corp or another party; (3) enforce this Privacy Policy or other agreements with you; or (4) respond to claims that any posting or other content violates third-party rights.

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7. Collection and Use of Sensitive Information 

We have collected the following categories of sensitive personal information from consumers within the last twelve months: 

• Complete account credentials

• Religious or philosophical beliefs

• Mail, email, or text message contents

• Health, sex life, or sexual orientation

We do not use or disclose sensitive personal information for purposes other than those specified in the CCPA/CPRA. 

8. Storage and Security of Information

Any information you send to us or grant us access to electronically, while using the Volta Corp Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send or grant us access to through any means is transmitted at your own risk. 

With your consent, we may share your information with your educational institution. We may receive fees from your educational institution in exchange for the Volta Corp Services.

9. Your Choices

9.1 Information You Provide 

You can choose whether or not to provide personal information through the Volta Corp Services. We will not discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny you goods or services, (ii) provide you with a different level or quality of services, or (iii) charge you different prices for services for doing so. However, if you refuse to provide your personal information or if you ask us to delete or stop sharing your personal information, and that personal information or disclosure is necessary for us to provide you with the Volta Corp Services, then we may not be able to provide you with the Volta Corp Services.  

9.2 California Privacy Rights

In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information about California consumers: